Artificial intelligence (AI) implementation has grown
270% over the past four years and 37% in the past year alone, according to
Gartner’s 2019 CIO Survey of more than 3,000 executives. About the ubiquity of
AI and machine learning (ML) Gartner VP Chris Howard notes, “If you are a CIO
and your organization doesn’t use AI, chances...
There’s a saying that reads, “Innovation is seeing what everyone has seen and thinking what nobody has thought.” Over the last few decades, we’ve witnessed an incredible burst of innovation. The era of Blockbuster and DVDs gave way to a media landscape ruled by streaming services like Netflix and Crave TV. The era of taxis was...
Within
the hospitality industry, we are frequently introduced to new, wide-spread
economic trends. First, it was the “Mobile Era,” then we got to know the “Age
of the Consumer” and the “Experience Economy,” and now, the term on everyone’s
mind? The “Expectation Economy.” As we open our doors and usher in the savvy
and...