By Terri Miller, Chief Executive Officer & Co-Founder, Concilio LabsIn today’s ever-evolving hospitality industry, what makes a great marketing strategy? One thing remains certain. In the hospitality industry, succeeding in marketing requires knowing your guests. And the best way to know your guests is via actionable,...
Everywhere we turn, we are faced with ‘new’ — new trends, new technology, new guest expectations. This constant evolution is as exciting as it is, at times, stressful for industry leaders hoping to stay ahead of the curve while helping to establish new and improved industry standards. At the heart of this on-going evolution...
What differentiates your hotel from your competition? Is it your personal service, your amenities, or something else? No matter what your differentiator is today, our changing world forces hoteliers to always be looking for ways to further improve on what sets them apart. One way to boost your competitive advantage is through...
By Magnus Friberg
CEO, Zaplox
To provide great hospitality, hoteliers need to know what their guests want. And what guests want, now more than ever, is complete efficiency, control, and personalization — an experience that is both hands-on (with personal touches) and hands-off, with the latest technological innovations.The...
Top designation reflects NAVIS’ adherence to the highest industry requirements for ensuring the security of its hotel and vacation rental clients’ guest dataNAVIS, the leader in reservation sales and marketing technology for the hospitality industry, today announced that it achieved Level 1 Compliance with the Payment Card...
Recognized as an industry expert on hospitality technology, eCommerce, and business intelligence, Terri Miller, CEO and co-founder of Concilio Labs, discusses the impending European General Data Protection Regulation (GPDR) and what that means for hoteliers.
Why has GDPR become such a top-of-mind issue for the hospitality...
Free guide reveals why Rover PMS has quickly become the preferred PMS solution for independents hotels, resorts and chains worldwideHotels rely on their PMS for managing their operations, their marketing and every stage of the guest journey—from planning to check-in, during the stay, at check out, and after the visit. However,...
NAVIS clients explore new trends, share experiences and discover strategies to drive performance and profits at annual eventAttendees from previous years understand why NAVIS Leaders Conferences (NLC) always attracts such a large and inspired audience. With over two hundred attendees, the 2018 event celebrated a record number of...
By Terri Miller, Chief Executive Officer & Co-Founder, Concilio LabsLast week, I had a revelation while I discussed peanut butter. I chatted with a nice woman in the aisle at my local grocery store. We debated the merits of crunchy vs. smooth, natural vs. added sugar, and of course, generic vs. branded. We each left, satisfied,...
Groupize introduces “Meetings Complexity Index” as part of an end-to-end solution combining a meetings portal, instant book, eBids, registration and housingGroupize is once again raising the bar when it comes to Simple Meetings technology. Debuting at this year’s Concur Fusion 2018, the company has relaunched an entirely new...