StayNTouch infographic illustrates complex ecosystem of PMS interfaces servicing the hotel industry to drive revenue, service and efficiency
A Property Management Systems (PMS) serves as the heart and soul of your hotel. As such, the PMS needs to connect to primary systems that are imperative to have in order to run hotel operations at the highest level and as efficiently as possible. StayNTouch®, the leading innovator in mobile PMS technology for hotels and resorts today released an infographic detailing the intricate and complex ecosystem of systems that need to seamlessly exchange data in order to optimize hotel operations and support guest service.
The first property management systems in the hospitality industry appeared on the market in the 1980s and was developed to automate essential functions of hotel operations. Today’s PMS is an integral part of every aspect required to of run a profitable hotel, with most systems being enhanced via a landscape of integrations or interfaces with third-party applications. Many of these products are cloud-based and not handcuffed by antiquated technologies. Thanks to industry efforts including Hotel Technology Next Generation (HTNG) and technologies such as cloud-based solutions there is promise for a more unified and cooperative future. Important systems that need to connect with a hotel PMS include:
- Sales & Catering Systems
- Central Reservations
- Payment Gateways
- PBX & Voice Mail
- POS Systems
- Call Accounting Systems
- CRM/ Marketing Software
- Electronic Locking Systems
- Energy Management Systems
- OTAs & Channel Managers
- In-Room Entertainment Systems
- Payment Gateways
- Reputation Management Systems
- Loyalty/Points Programs
- Revenue Management Systems
- Mini-bar System
- Mobile Check in & Check out
“There is a positive impact on the hotel world when technology providers can integrate with other systems using proprietary or Open APIs to assist hoteliers in cutting costs, driving revenue and delivering exceptional service,” explains Jos Schaap, the company’s CEO. “Getting the right mix of API program scenarios can push an enterprise toward innovation, enabling it to compete in a world of new expectations and compelling opportunities, speeding it on its way to digital transformation. Fundamentally, hoteliers need to look for systems that provide technological flexibility by using Open APIs, and ultimately, select systems that deliver on their promises.”
To get a complimentary copy of PMS Primary Systems Integrations Infographic CLICK HERE or visit http://go.stayntouch.com/PMSPrimarySystemsIntegration.html?utm_source=NextBigThing.
StayNTouch is a “Software as a Service” hotel property management systems (PMS) company focused on developing solutions that help hotels raise service levels, drive revenues, reduce costs, and ultimately change the way hotels can captivate their guests. Developed with mobility in mind, the pioneering platform enables hotels to create long-lasting relationships with their guests by delivering personalized service levels that today’s guests require.
StayNTouch operates on tablets and smartphones, empowering hotel employees to go above and beyond in exceeding guest expectations at every touch point.
Powering over 75,000 rooms globally, our game-changing solution frees hotels from the constraints of legacy or premise systems, dramatically streamlines operations, increases margins, and revolutionizes how front-line staff connect with guests.
StayNTouch is a trusted partner to many of the most forward-thinking hotels, resorts, casinos and chains in the industry, including Yotel, Zoku Amsterdam, Valencia Hotels, The Freehand Hotels, Modus hotels and the Fontainebleau Miami Beach.
For more information, visit www.stayntouch.com.
Unless indicated otherwise, all trademarks and service marks herein are trademarks of StayNTouch, Inc. or an affiliate thereof.