The name of the game in 2016 is balancing business traveler satisfaction with travel policies and costs. According to BTN’s Travel Happiness Index, travelers in heavily managed programs—those focused on procurement and driving compliance—were only nominally satisfied, registering a 59 on a scale of 100. Their counterparts in less...
Successful Solution Design requires the full analysis of all aspects of human engineering from the initial planning stage through the entire development process to ensure effective implementation and widespread adoption of the final product.
While the technical engineering component of Solution Design is vital, software development is...
Planning trips was once a daunting task. Travellers would have to scour and compare information across hotel chains, airlines and other travel servicers, all of which operated with their own standards — making communication in the travel industry extremely problematic.
However, since the late 1950s when the first Global Distribution...