By Magnus Friberg
CEO, ZaploxTechnology is continually evolving at a rapid pace, leaving industries eager to remain ahead of the advancements that continue to redefine their respective offerings and demands. Within the hospitality industry, we see hotels investing in new technology to meet emerging guest expectations and define...
In Starwood's hotel room of the future, the company claims it has plans to roll out "smart carpets" with stickers embedded with RFID sensors at their Aloft Hotels. RFID chips embedded in carpets will track you via your mobile app and direct you straight from the lift to your room.Stick your room service tray outside your door and the...
A recent study shows that 80% of companies think they provide a superior customer experience, but in reality only eight percent of those companies’ customers agreed. That’s a huge disconnect.Often, technology can help bridge the gap, but the hotel industry in particular has been slow on the uptake. It’s no secret that customer...