For modern hoteliers, the trajectory of PMS innovation defines the trajectory of
their hotels. And yet, legacy PMS vendors have failed to adopt a truly
innovative approach. Rather than forging ahead of industry demands, they have
waited for those standards to materialize, only to chase yesterday’s trends.
Fortunately, according to...
Hotels are bombarded with technologies—enterprise,
ancillary, in-room, and operational—which is why getting control of the hotel
tech stack ranks up there as one of the most important goals of 2020 for many. There
are so many technologies that it might be tempting to look for a
one-size-fits-all solution. More often than not, the...
Nor1 to showcase the hospitality industry’s only full life-cycle merchandising platform March 4th to 8th
Nor1, the global leader in hospitality upgrade,
upsell, and merchandising technology will exhibit at ITB Berlin
- The World's Leading Travel Trade Show®. This year’s mega-event takes place at
Messe Berlin, Germany from March...
For hoteliers, guest loyalty has become an
increasingly elusive concept. A decade ago, brands would have focused on
instilling loyalty through things like rewards programs or points. Now, it is
more about creating an inspiring, fun, and authentic experience across the
entire guest journey.
Jeff Bezos once said, “We see our...
By now, we're probably all familiar with the famous three L's of real estate: location, location, location. But the 3 Ls can apply to hotel worker safety as well. As greater compliance and safety standards are introduced, hotels will be expected to keep up. One of the ways this will be accomplished is by implementing technologies that...
What started as a way to fill a few pool loungers
and cabanas quickly becomes a profitable new opportunity for an award-winning
property that now offers a variety of daycation experiences to guests
Since partnering with ResortPass in early 2019, The Waterfront Beach Resort, a Hilton Hotel, has seen an impressive six-figure boost to...
releases outline of U.S. legislation and mandates including the AHLA 5-Star
Promise and the provision of hospitality employee panic button safety devices
React Mobile, the market-leading hospitality safety technology provider, today announced the release of their must-read legislative report, Panic Button...
Kent Beck, the
famed American software engineer and the creator of extreme programming, once
said, “The business changes. The technology changes. The team changes. The team
members change. The problem isn’t change, per se, because change is going to
happen; the problem, rather, is the inability to cope with change when...
Fueled by the experience economy, delivering memorable hotel
experiences matters. Now more than ever, forward-thinking hoteliers are setting
high expectations for the rest of the industry.
With much of the economy forecasted to lose its shine in 2020, many
hoteliers are seeing an opportunity to review their playbook for...
2019 alone, the hotel industry seemed fairly stable, albeit with slowing
growth. Occupancy dropped early in the year but stabilized a bit in Q3, while
ADR continued to grow, though with less enthusiasm than some previous quarters.
Some markets, like Manhattan, started to show signs of decline. However, in
general, the modest...